What is an essential characteristic of useful information provided by an information system?

An essential characteristic of useful information provided by an information system is that it should facilitate decision-making. This means that the information must be relevant, timely, and accurate, allowing users to make informed choices based on the data. When information directly supports or enhances the decision-making process, it becomes valuable to users, whether they are managers choosing strategies or individuals seeking to solve specific problems.

The other options do not capture the essence of useful information. For instance, being voluminous and complex does not necessarily add value; instead, it may complicate the decision-making process. Outdated and irrelevant information can hinder effective decision-making, as it can lead to poor conclusions and misunderstandings. While visual appeal can enhance presentation and user engagement, it does not inherently contribute to the usefulness of the information in a decision-making context. Therefore, facilitating decision-making is a critical aspect of what defines useful information in management information systems.